Privacy Statement

Monte da Silveira, by Kaoquadrado LDA
Address: Malhão da Silveira, Apartado 95, 7630-585 São Teotonio, Odemira, Portugal
Contact Information: info@montedasilveira.com

1. Introduction

Monte da Silveira ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Statement outlines how we collect, use, and protect your personal information.

2. Types of Data Collected

• Personal Information: We collect personal information such as your name, email address, and phone number. This data is stored locally on our server and will not be distributed to other parties.
• Financial Information: We handle financial information, including credit card details and bank account numbers, solely for the purpose of processing transactions.

3. Collection Methods

We collect data directly from our clients or through online travel agencies (OTA). There are no additional forms, cookies, or analytics tools used for data collection.

4. Purpose of Data Collection

The data we collect is used for the following purposes:

• Customer service
• Order processing

5. Data Sharing

We do not share your data with third parties, partners, or advertisers.

6. Data Security

We use firewalls and other security measures to protect your data from unauthorized access and disclosure. 

In accordance with the General Data Protection Regulation (GDPR), we ensure that personal data is processed securely, transparently, and only for the purposes for which it was collected.

7. User Rights

You have the following rights regarding your personal data:

• Access, Correction, and Deletion: You can access, correct, or delete your data by sending an email to info@montedasilveira.com
• Opt-Out: You can opt out of data collection by sending an email to info@montedasilveira.com
• You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe that your personal data is not being processed in accordance with applicable legislation.

8. Retention Period

We retain your data from the time of reservation until four weeks after your departure.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website.

10. Contact Us

If you have any questions about this Privacy Statement, please contact us at info@montedasilveira.com

Cookie Statement

Monte da Silveira, by Kaoquadrado LDA

1. Introduction

Our website does not use cookies to collect any personal data or track your browsing activity. We respect your privacy and are committed to ensuring that your personal information is protected.

2. Types of Cookies Used

Currently, our website does not use any type of cookies, including essential, performance, functionality, or targeting cookies.

3. Third-Party Cookies

We do not use third-party cookies for advertising, analytics, or any other purpose.

4. Managing Cookies

Since our website does not use cookies, there are no settings you need to manage or disable.

5. Changes to This Cookie Statement

We may update this Cookie Statement from time to time. Any changes will be posted on our website.

6. Contact Us

If you have any questions about this Cookie Statement, please contact us at info@montedasilveira.com